What types of comments and moderation tips for your blog
A comment is the biggest prize I can receive when I write a post. I also like critical comments because they challenge you and make you see other perspectives. Sometimes the comments are borderline because they attack us or third parties. How can we react to these comments?
With the first comments on our blog comes a bit of pride (at least in my case) of having contributed something that has created value for readers. Over time we see that not all comments are positive. The question now is how we react when we are attacked, criticized or rumors are created about outsiders who cannot defend themselves directly.
Here are my tips for moderating blog comments:
Positive Comments – Be humble when your readers take the time to comment. The least you can do is say thank you.
Consultation Comments - I try to respond to all comments. Although I can not cover everything in detail I try to respond with some ideas and recommendations.
Comments that contradict you: take advantage of these comments to encourage a conversation. You can be wrong with things you are saying. Admit and correct it if it is the case.
Comments that criticize and attack you: my personal policy is the publication. So far no one has insulted me. I publish the comment but I do not respond to unjustified criticism. If the criticism is justified, I take advantage of the situation to present my point of view.
Troll comments that provoke you – I tend to post most of the comments. I wouldn't reply to this guy so as not to give the trolls more encouragement.
Comments that insult and provoke you: as I said so far I have not received any insulting comments (everything will come). I wouldn't post them because I find it disrespectful and it's not how two adults should communicate.
Comments on third parties – My advice is not to leave a comment that creates a rumor about another person without a reply. Although we do not have the answer, it is good to point out that it is a rumor or that what he has commented remains to be verified.
Self-promotional comments: I publish all the comments that add value by promoting the blog itself. I delete comments like “Good post, here is the link to my website”.
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