Hina Bashir

How Up-Servicing: Creating Superior Customer Value Through Up-Selling Valuable Add-Ons

238 Hits Hina Bashir Nov 23, 2021, 6:17 AM

Think of Upselling as “Up-Servicing”. Surveys and research has found that offering products your customers might find useful is a proactive effort on your part that conclusively leads to increased satisfaction and loyalty.

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How The Best Help Desks On The Internet

310 Hits Hina Bashir Nov 22, 2021, 4:40 PM

If you are having a technical issue with your computer, and you need assistance, your best bet is to call...

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How Four Sure-Fire Ways to Keep Your Customers Happy

291 Hits Hina Bashir Nov 22, 2021, 4:29 PM

It’s difficult to reach your business goals if you don’t have the right materials and/or the information to help your...

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How The Top Ten Client Feedback Questions

295 Hits Hina Bashir Nov 22, 2021, 4:21 PM

Perhaps you are interested in finding ways to get clients to give you feedback about the products and services you...

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Why does every company need a CRM (Customer Relationship Management)?

275 Hits Hina Bashir Nov 22, 2021, 3:37 PM

Every company should have at least some basic “CRM Technology” to track and serve their customers.

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How Turning Customer Service Inside Out!

281 Hits Hina Bashir Nov 22, 2021, 3:20 PM

While companies focus on external customer service little attention is being paid to the effect poor internal customer service has on customer satisfaction. By improving customer service within the organization you can enhance the customer service your external customers receive.

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How Providing Customer Support To Your Hosting Clients

224 Hits Hina Bashir Nov 22, 2021, 3:06 PM

I have said in some of my other articles that a hosting company needs to provide good customer service to...

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How The 5 W’s of World Class Customer Service Training

480 Hits Hina Bashir Nov 22, 2021, 2:28 PM

The preamble to the United States Constitution begins, we, the people. I feel strongly that we, the people, are what...

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How to Get The Best Out Of Your Phone

328 Hits Hina Bashir Nov 22, 2021, 10:15 AM

The telephone can be a great tool to provide exceptional customer service but it can also destroy a customers perception...

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How Top 7 Things You Must Know Before Dealing with Your Next Difficult Customer

254 Hits Hina Bashir Nov 22, 2021, 9:27 AM

Some customers are just plain difficult. They are always complaining, they are picky, know-it-alls, egocentric, faultfinders, constant complainers, unreasonable, demanding...