20UCS507_ Muthu Petchiappan

RALEIGH – For those who know me, or have engaged with RIoT, the nonprofit that I run, you know that I am bullish on the Data Economy. We are at a transition point in our economy where every industry is going through what has been coined a “digital transformation.” In short – businesses of all kinds are deriving new value through the collection and real-time analysis of data to enable automation. Those who are best at automating, also become the best at predicting future customer needs and create a virtuous cycle of customer satisfaction, engagement and loyalty.