Reliance Jio sent a complaint letter against this plan of Vodafone
According to two people familiar with the matter, Reliance Jio Infocomm (Jio) is in touch with the telecom regulator to investigate Vodafone Thought's (Vi) new prepaid liability plans, which Jio said will become "an obstacle for allies". persons said.
In a letter sent last week to Telecom Administrative Power of India (TRAI), Jio said that as per Vodafone Thought's new spending plans for prepaid buyers, SMS organizations have been moved to higher toll plans of Rs 179 - 149.
In September this year, 10.10 million associates submitted their MNP requests with their specific telecom carrier, increasing the total porting sales to 638.25 million.
This move by Vodafone Thought expects a customer, who should have the option to send SMS, to lean towards a higher action, which is required to deal with the sale. By necessity, customers on the lower end of the plan cannot port out, and those shifting to higher action should not move to make higher portions, which hinders porting. Resultant said.
,
To tackle the situation, the Mukesh Ambani-backed telecom company has recommended that TRAI may consider either making such SMS (short message organization) free or waiving the condition of assistance for porting purposes entirely. could. Yes, said the main person.
Flexible Number Confidence (MNP) assumes that associates first send an SMS to their organization's overseer. Upon underwriting the MNP sale, another cycle is triggered, keeping comparable numbers, the customer can expect three to five days to go to the enemy telco.
Jio did not respond to ET's query on this news.
A person familiar with Trai's chakras said that while the regulator is examining the issue, the regulator has chosen not to agitate its technology, which will ensure that buyers have all the flexibility of choice.
After Bharti Airtel's prepaid liability update, Vodafone Thought also raised its estimate for building specific pay per subscriber (ARPU), replacing the base pack of Rs 149 with Rs 179, unlimited calling, 300 SMS, and 2GB data. Offered. Jio has also followed a similar example, but it costs about 13% less than its enemies.
Vodafone Thought, which had originally lost 18.8 million subscribers quite late, ended the September quarter with 253 million subscribers. The telco producer is in a hurry to catch the blow and a short time later the endorser turns the tide of disaster. It had 408 million in August 2018 at the time of the combination between Vodafone India and Thought Sale.
Equally grim for Jio, which has 429.5 million subscribers, but lost 11 million in the July-September quarter. The telecom market leader is making every effort to reach the 500 million subscriber base. In this direction, it sent out the JioPhone Next - a sensible 4G phone built with Google that includes more component phone customers, most of them with Vodafone Thought and Bharti Airtel, and uses lower valuation plans. Use.
As of September end, Jio's ARPU stood at Rs 143.6, while Airtel and Vi had ARPU of Rs 153 and Rs 109, respectively.
Telecom Guard Canine, a non-profit affiliation, is in touch with Trai, apart from last week, with a relative issue with Jio.
“We are incredibly surprised to see that such movement by Vodafone Thought has gone unnoticed, especially since TRAI has not initiated any action to guarantee the interests of the customers. To be sure, SMS organizations should be in the most insignificant liability plan. We seek your mediation to prevent this misbehavior/malpractice against the buyers," informed the non-profit's letter to the TRAI executive on November 25.
You must be logged in to post a comment.