Microsoft Team video conferencing software is facing a major outage across the world. Microsoft has acknowledged the issue and has said that it is working on the issue, but users are facing issues accessing the video conferencing software. According to outage tracker Downdetector, there were thousands of outage reports for Microsoft Teams in the early hours of Thursday, July 21. The outage reports started spiking since about 7AM on Thursday, and users are still reporting issues with the video conferencing software. Downdetector shows that 50 percent of the outage reports are for the app, 34 percent are for the server connection, and 17 percent are login issues. Microsoft, in a tweet from the Microsoft 365 Status Twitter handle, said it has found the issue and is working on a fix. "We’ve received reports of users being unable to access Microsoft Teams or leverage any features". We’re investigating the issue," the company had initially said. However, in a later tweet, Microsoft said, "We’ve determined that a recent deployment contained a broken connection to an internal storage service, which has resulted in impact. We’re working to direct traffic to a healthy service to mitigate impact. Now, it is not known as to how long the outage will last, as users are still reporting outages on Twitter and other social media platforms. The live outage map on Down detector shows that the outage is global, and not specific to any one region. Users in India, United States, and other parts of the world are reporting issues with Microsoft’s video conferencing software. Microsoft Corp's messaging application MS Teams was down for thousands of users on Thursday, according to an outage tracking website, and the company said it was investigating the disruption. The Redmond, Washington-based company pinpointed the disruption "on a recent deployment that contained a broken connection to an internal storage service", but did not disclose the number of users affected by the outage. MS Teams forms an integral part of daily operations for businesses as workers use the service to communicate internally, message each other, make calls and organize their workflow. There were more than 4,800 incidents of people who reported issues with Microsoft Teams on Wednesday, said Downdetector.com, which tracks outages by collating status reports from sources including user-submitted errors on its platform. More than 1,457 users are currently affected, Downdetector said. The web monitoring firm also showed there were more than 150 incidents of people reporting issues with Microsoft Office 365. Microsoft tweeted it has identified downstream impact to multiple Microsoft 365 services with Teams integration, such as Microsoft Word, Office Online and SharePoint Online. "We've taken action to reroute a portion of traffic to provide some relief within the environment," it said. Microsoft in its earnings call in January had said that Teams surpassed 270 million monthly active users, as demand for remote business-oriented teleconferencing and messaging tools soared and became a key fixture for organizations during the COVID-19 pandemic as people worked from homes. Other big technology companies have also been hit by outages in the past year, with a near six-hour disruption at Meta Platforms keeping WhatsApp, Instagram and Messenger out of reach for billions of users last October.
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