why Domino's India may shift business away from delivery firms Zomato and Swiggy

Domino's India may shift business away from delivery firms Zomato and Swiggy

The disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India which is investigating alleged anticompetitive practices of the two company's.

Domino's Pizza India franchise will consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rise further, according to a letter seen by Reuters. 

The disclosure was made by  Jubilant Food Works NATIONAL STOCK EXCHANGE-0.51 %, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating.

The CCI ordered in April its probe into Zomato and Swiggy after an Indian restaurant group alleged preferential treatment, exorbitant commissions and other anticompetitive practices. The food delivery apps deny any wrongdoing.

After the CCI sought responses from Domino's India franchise and several other restaurants as part of its investigation, Jubilant told the watchdog this month that 26-27% of its total business in India was generated from online platforms, including its own mobile application and website. 

"In case of an increase in commission rates, Jubilant will consider shifting more of its businesses from online restaurant platforms to the in-house ordering system," the company stated in its July 19. 

NEW DELHI, July 22 (Reuters) - Domino's Pizza India franchise will consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rise further, according to a letter seen by Reuters .

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices of Zomato and Swiggy.observes commission that it has already found merit in investigating the issue pertaining to platform neutrality, the CCI said, but added that it did not see merits in allegations of delayed payments, one-sided clauses and exorbitant commission being linked to competition.

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices.

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices.

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices of .

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices.

the disclosure was made by Jubilant Food Works, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the Competition Commission of India (CCI) which is investigating alleged anticompetitive practices.

Swiggy and Zomato did not immediately respond to emails seeking comment.

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