Which Computer-based technology and student engagement: a critical review of the literature

Introduction:

The digital revolution has profoundly affected daily living, evident in the ubiquity of mobile devices and the seamless integration of technology into common tasks such as shopping, reading, and finding directions (Anderson, 2016; Smith & Anderson, 2016; 2014). The use of computers, mobile devices, and the Internet is at its highest level to date and expected to continue to increase as technology becomes more accessible, particularly for users in developing countries. In addition, there is a growing number of people who are smartphone dependent, relying solely on smartphones for Internet access (Anderson 2016) rather than more expensive devices such as laptops and tablets. Greater access to and demand for technology has presented unique opportunities and challenges for many industries, some of which have thrived by effectively digitizing their operations and services (e.g., finance, media) and others that have struggled to keep up with the pace of technological innovation (e.g., education, healthcare) (Gandhi, 2016). Integrating technology into teaching and learning is not a new challenge for universities. Since the 1900s, administrators and faculty have grappled with how to effectively use technical innovations such as video and audio recordings, email, and teleconferencing to augment or replace traditional instructional delivery methods (2015). Within the past two decades, however, this challenge has been much more difficult due to the sheer volume of new technologies on the market. For example, in the span of 7 years (from 2008 to 2015), the number of active apps in Apple’s App Store increased from 5000 to 1.75 million. Over the next 4 years, the number of apps is projected to rise by 73%, totaling over 5 million (Nelson, 2016). Further compounding this challenge is the limited shelf life of new devices and  combined with significant internal organizational barriers that hinder universities from efficiently and effectively integrating new technologies (2012;  Summers 2015;  2015). Influence of technology on student engagement: We identified five technologies post-literature search (i.e., web-conferencing, blogs, wikis, social networking sites, and digital games) to include in our review, based on in which they appeared in the literature over the past 5 years. One commonality among these technologies is their potential value in supporting a constructivist approach to learning, characterized by the active discovery of knowledge through reflection of experiences with one’s environment, the connection of new knowledge to prior knowledge, and interaction with others (2006; Clements, 2015). Another commonality is that most of the technologies, except perhaps for digital games, are designed primarily to promote interaction and collaboration with others. Our search yielded very few studies on how informational technologies, such as video lectures and podcasts, influence student engagement. Therefore, these technologies are notably absent from our review. Unlike the technologies we identified earlier, informational technologies reflect a behaviorist approach to learning in which students are passive recipients of knowledge that is transmitted from an expert (2006). The lack of recent research on how informational technologies affect student engagement may be due to the increasing shift from instructor-centered, behaviorist approaches to student-centered, constructivist approaches within higher education (Haggis, 2009; Wright, 2011) along with the ubiquity of web 2.0 technologies.

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