When Error PS060 in QuickBooks! A Comprehensive Guide

QuickBooks Error PS060 shows the error message "Current Enhanced Payroll Service is Unavailable." The QuickBooks Payroll Error PS060 prevents payroll updates and other payroll tasks, like figuring out payroll taxes and making paychecks. People often confuse this error with other server errors that happen when a server isn't responding. But error PS060 can be fixed quickly if the right troubleshooting steps are taken. If you can't update payroll because of QuickBooks Error code PS060, you can quickly fix the problem by following the steps in this article.

What is an error PS060 in QuickBooks Payroll?

There are PS060 series of errors that have to do with payroll subscription, and most of them happen when the payroll subscription has expired or when there are problems with the internet. Error PS060 affects online payroll services and shows a message that says "Payroll service is currently unavailable." There are several things that could cause the PS060 series of errors, but there are only two things that could cause payroll error PS060, which we will list below.

 

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What Trigger Payroll Update Error PS060

  1. Payroll and online services for QuickBooks Desktop Pro end after 3 years. If you are using a version of QuickBooks Desktop that is more than 3 years old or has been discontinued by Intuit, this can cause QuickBooks to show the error code PS060.

  2. In QuickBooks Desktop, payroll update error PS060 also happens if your credit card information is wrong and your payroll subscription doesn't automatically renew.

Few Important Points to Think About Before Fixing Error PS060

  1. Make sure you can access the internet.

  2. You must use QuickBooks in Single-User mode when updating QuickBooks Desktop and payroll.

  3. Your Payroll subscription has to be active.

  4. Make sure that the date and time on your computer are correct and that Internet Explorer is set as your default internet browser.

The Ways to Fix Error PS060 in QuickBooks

Solution 1: Use QuickBooks Desktop to check your credit card information.

 

For QuickBooks Desktop

  1. Open QuickBooks Desktop and click the payroll service you are using in the Product & Services window.

  2. Click Edit next to your Payment Method in the Billing Information tab.

  3. Enter the correct information about your payment and click Save and Close.

  4. Make sure to check all the information about the payroll subscription.

When using QuickBooks Online

Click the gear in the top right corner and choose Account and Settings.

  1. Click on Billing & Subscription.

  2. Under the Payment Method tab, click Edit.

  3. Now, change the information about your credit card and click Save Changes.

Solution 3: Use Command Prompt to flush DNS.

  1. Press Window + the letter R at the same time.

  2. Once the Run window comes up, type cmd in the text box.

  3. Press Enter, and then type ipconfig/flushdns into the black command prompt window.

  4. Press the Enter key and try to use payroll again. If you get the same Payroll Update Error PS060 again, move on to the next step.

If, after trying the troubleshooting steps, you get another error or still can't update your payroll because of QuickBooks error PS060, call the Error Support Number +1(855)-738-0359. Our Payroll Experts use high-tech tools that find the exact cause of the error and give you a solution right away so you can update payroll without making any mistakes.

 

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