If you’ve ever faced an issue with an online order — perhaps a food delivery running late — it is likely that you’ve encountered a “chatbot” as you sought redressal for the issue on an app. In that sense, many of us are familiar with the concept of what a “chatbot” is and what it is supposed to do. But this year, OpenAI’s ChatGPT turned that simple experience into something entirely different. ChatGPT is being seen as a path-breaking example of an AI chatbot and what the technology could achieve when applied at scale.
ChatGPT is a chatbot built on a “large-scale transformer-based language model that is trained on a diverse dataset of text and is capable of generating human-like responses to prompts.” The last bit was written so excuse the jargon-filled definition. But then, is there a better tool to explain what is capable of, other than the chatbot itself? A conversation with ChatGPT is like talking to a computer, a smart one, which appears to have some semblance of “human-like” intelligence.
If you’ve ever faced an issue with an online order — perhaps a food delivery running late — it is likely that you’ve encountered a “chatbot” as you sought redressal for the issue on an app. In that sense, many of us are familiar with the concept of what a “chatbot” is and what it is supposed to do. But this year, OpenAI’s ChatGPT turned that simple experience into something entirely different. ChatGPT is being seen as a path-breaking example of an AI chatbot and what the technology could achieve when applied at scale.
ChatGPT is a chatbot built on a “large-scale transformer-based language model that is trained on a diverse dataset of text and is capable of generating human-like responses to prompts.” The last bit was written by ChatGPT so excuse the jargon-filled definition. But then, is there a better tool to explain what ChatGPT is capable of, other than the chatbot itself? A conversation with ChatGPT is like talking to a computer, a smart one, which appears to have some semblance of “human-like” intelligence
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As someone who reports on technology, I find ChatGPT to be a fascinating tool. And that’s not because I think it is highly accurate or path-breaking. But because it gives a glimpse into the future of AI and the kind of role this tech will play in our lives. This is not a future that could take place 100 years from now. Rather, it brings up more immediate questions that ChatGPT poses.
So, will AI replace all of our daily writing? I sincerely hope not given what I’ve experienced while playing around with ChatGPT. For one, it is not entirely accurate — something even OpenAI has admitted. It is also evident that some of the essays written by ChatGPT lack the depth that a real human expert might showcase when writing on the same subject. It doesn’t quite have the nuance that a human would often be able to provide. For example, I asked ChatGPT how one should cope with a cancer diagnosis. The responses were kind but generic. The type of responses you would find in any general self-help guide. Contrast that with how some survivors have written their stories and you know that AI has a long way to go. After all, it doesn’t have the same experiences as a human
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