Are Strong Hands a Scam?
Sturdy anime inspired clothing Hands are expensive, so it is important to know if it is safe to buy them before placing an order. I can only speak with my knowledge, but I have placed one pre-order that I can get without problems. The two cardigans I found were well made and high quality. I have placed another pre-order. Pre-orders can take weeks to ship. There is a business called Steady Hands based in New Jersey with a D + bbb.org rating. However, that is based on only one complaint related to “Problem with Product or Service.” The D + rating reads:
Failure to respond to 1 business complaint
As long as the business is running
However, just because Steady Hands did not respond to a complaint from the Better Business Bureau does not mean that they did not resolve the issue directly with the customer. I can't find any rating on trustpilot.com.
Shipping
My order was shipped via USPS Priority Mail. Shipping is expensive because most Steady Hands products are heavy and shipping costs are based on package weight. They calculate prices as $ 10 US, $ 17 Canadian, and $ 25 for any other international order. Occasionally, some products are listed as “Free Shipping in the U.S..” Steady Hands ship worldwide. They send orders twice a week.
"... anything ordered during the week should be shipped by next Tuesday."
It may take weeks for pre-orders to be shipped. Keep this in mind when ordering gifts.
Customer Support
Customer Service is available in an online form on the website steady-hands.com.
Exchange and Trade
Steady Hands has an open refund policy as it offers 90 days to make a refund. If they make a mistake they will pay the refund. If you do not like the item, you will have to pay to return the post. If you order the wrong size, you will have to pay for both return shipping and other shipping. Refunds only cover product costs, not shipping costs. Each product has a rating chart. Measurement charts are very accurate with measurements of Length, Chest, Arm, Shoulder, Edge, and Cuff.
“It is recommended that you compare the measurements in the size chart with the garment you already have to see how it fits. The given numbers may be extinguished because the fabrics are slightly stretchable, but they are generally accurate. ”
Payments
Steady Hands uses bigcartel.com to pay. If you opt out, you will be redirected to bigcartel.com using Stripe to process orders. You can pay by credit card or via Paypal.
Clothing Quality & Review
Steady Hands products are expensive but, based on the quality of the two cardigans I got, it is worth it. Well made, warm, soft, and comfortable, and perfect for cool spring and autumn weather. The designs are interesting and unique. Instead of having anime characters in clothes, they are inspired by them.
Sturdy uni dresses Hands are a great gift for young boys and girls, and for men and women, who love anime. When my kids wear their cardigans at school, they get a lot of compliments and a lot of people ask where to get them.s
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