Glance Intuit is a support feature that helps you get real-time, on-screen help from Intuit's customer service agents — right inside the app you're using.
How Does It Work?
When you're using an Intuit product (like TurboTax or QuickBooks) and need help:
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You contact customer support.
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The agent offers to see what you're seeing on your screen.
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With your permission, they connect to your session and guide you step by step.
They can:
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Highlight where to click
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Point out specific areas on the screen
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Help you fill out forms correctly
— all without taking control of your computer.
You stay in control, and they only see what’s necessary to help you.
Why Is It Useful?
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It’s faster: No need to explain what you’re looking at.
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It’s easier: You get visual help instead of long explanations.
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It’s more personal: A real human helps you, in real time.
It’s like having a friendly expert sitting next to you — but virtually.
Is It Safe?
Yes. Glance Intuit is designed with privacy and security in mind. Agents can’t see your full desktop or private info like passwords. You control what they see, and you can end the session at any time.
Where Can You Use It?
You’ll find Glance support in:
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TurboTax — for help with taxes
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QuickBooks — for accounting, payroll, and business tasks
Whether you're filing your taxes or managing a business, this tool helps make complex tasks a lot easier.
The Bottom Line
Glance.Intuit.com makes customer support much more helpful and human. Instead of struggling to explain your issue over the phone or chat, you can simply show it — and get guided, step-by-step help from someone who knows exactly how to solve the problem.
Next time you’re using TurboTax or QuickBooks and feel stuck, try it out — it could save you time, frustration, and confusion.
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