No matter the size, there are a lot of things to take into account when it comes to how common spaces are presented in building complexes. Meeting the necessary cleaning standards and providing a decent service while staying within the allotted budgets is a balancing act for many on-site or facility managers.
While starting and running a commercial cleaning business, I've seen that teams who allocate and clean common areas often forget to take care of certain things. For this reason, I've listed the following five things commercial cleaning services teams should bear in mind as they negotiate the requirements of their customers right now:
1. Be mindful of initial impressions. We all understand that this is one of the most important purposes and components of cleaning public spaces (aside from safety and hygiene). Yet far too often, important elements are overlooked by cleaning specialists or left out of the job description because of financial limitations. People are now more aware of what is acceptable, and they anticipate cleaners to give them more effective solutions.
Given this, I advise my staff to utilize all of their cleaning-related senses, and you may do the same. For instance, keep an eye out for markings on walls, cobwebs, streaky tiles, and fingerprints on glass or other glass surfaces. Examine if a surface feels clean and free of buildup when you touch it. Similarly, think of the odor: Is the location welcoming? Does it give off the atmosphere the property owners want? Does the maintenance crew need to collaborate with the cleaners to resolve any concerns, such as mold, wetness, etc.?
2. When cleaning reflective and high-touch surfaces, be thorough. Due to their placement in high-traffic locations, reflective surfaces are some of the most challenging to maintain and keep clean. Reflective surfaces are often used in architecture for their aesthetic benefits, but if they are not properly maintained, they may double the visibility of anything that isn't being taken care of; they display every fault and imperfection, including dust, fingerprints, smudges, and spills.
Moreover, keep in mind that cleaning high-touch surfaces has never been as important as it is right now. The epidemic has made it essential to maintain sterilization and sanitation round-the-clock in all locations and structures.
3. Support innovation and technology. The cleaning business has seen a technological revolution in the last ten years because of innovations like microfiber cloths, the top, and many more. More machines than ever before are available on the market, many of which can complement or surpass human work and have unmatched performance and dependability. Think about if purchasing new equipment might result in cost savings or a wider range of possibilities for your customers.
4. Give preventive maintenance a top priority. I've discovered that the cleaning business often uses a preventive maintenance strategy that is reactive. "If it ain't broke, don't repair it," is a common belief. Yet, this kind of upkeep may shorten the useful life of the building's assets, degrade its quality, impair its usefulness, and increase dangers for visitors. To guarantee that the assets are used up to their entire lifespan, a comprehensive cleaning strategy must be incorporated into the property's preventive maintenance plan.
5. Always put safety first. Zero harm is usually the goal, but in the cleaning business, this hasn't always been the case. I now see harsher chemicals being utilized because of the wide range of available chemicals, equipment, and technology. Facility managers must provide their contracted cleaners with enough storage space while also considering ventilation, access, and closeness to the public. Cleaners' employers are responsible for making sure their staff gets regular training and toolbox discussions about the dangers and hazards specific to each location. This will make it possible to concentrate on quality since workers would feel secure in providing their services.
Overall
I've discovered that when facility managers take these factors into account, public spaces are maintained, safety incidents are decreased, and asset life is increased. You can satisfy your customers' expectations and make sure they get a return on their investment by concentrating on these five areas.
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