Top 3 Reasons for QuickBooks Error Code 20 and How to Fix Them

When transitioning from Windows XP or Vista to Windows 7, QuickBooks users may encounter QuickBooks error 20 - Printer not activated. This error can also occur when attempting to print documents in QuickBooks. The new operating system restricts the usage of the Windows registry key “HKEY_CURRENT_CONFIG/Software.” In this article, we will discuss the various causes and methods to fix the QuickBooks Printer not activated error 20. Thus, keep read on!

Causes of QuickBooks Error 20 - Printer not activated

Incorrectly configured QuickBooks PDF converter.
Incompatibility between QuickBooks and the current operating system.
Outdated Windows operating system.
Outdated QuickBooks program.
Damaged QuickBooks-related keys in the Windows registry.
Incomplete installation of QuickBooks Desktop.

How to Fix QuickBooks Printer Not Activated Error 20?

To resolve QuickBooks Error 20, you can try the following troubleshooting steps:

Fix 1: Disable UAC (User Account Control)

Press ‘Windows + R’ keys to open the Run window.
Type “Control Panel” in the Start menu.
Go to "User Accounts."
Click on "Change User Access Control."
Select 'Never notify.'
Click 'OK.'
Restart the computer and try printing in QuickBooks. If the error persists, proceed to the next fix.

Fix 2: Delete qbprint.qbp and wpr.ini files

Open the Windows File Manager.
Navigate to** “C:/ProgramData/Intuit/QuickBooks.”**
Right-click on “qbprint.qbp” and “wpr.ini” files individually and select "Delete."
Run QuickBooks and attempt to print a document.

Fix 3: Run QuickBooks Print and PDF Repair Tool

Download and install the QuickBooks Tool Hub.
Install the QuickBooks Print and PDF Repair tool from within the Tool Hub.
Launch the tool in administrator mode.
The tool will scan for errors, which may take some time.
Try printing in QuickBooks after running the tool.

Fix 4: Configure Registry Editor

Open the Run window by pressing “Windows” and “R” keys.
Type “Regedit” and press Enter.
Navigate to “HKEY_CURRENT_USER,” then “Software,” “Clients,” and "Mail."
Verify the default email name on the left-hand side of the screen.
Double-click the Default section and enter the email name.
Click ‘OK.’

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