Need Help Now? Call Support: 855-389-9729
Running into Error 103 while using QuickBooks Online? This error usually pops up when you’re trying to log in to your bank account through QuickBooks—and it refuses to connect. It’s frustrating, especially when you’re trying to reconcile accounts or manage your cash flow.
QuickBooks Online Support | QuickBooks Desktop Support | QuickBooks Payroll Support | QuickBooks Error 3371 | QuickBooks Error 6123 0 | QuickBooks Error 6000 82 Company File Damaged or Not Found | QuickBooks Error 80029c4a Problem with QuickBooks File | QuickBooks Error 15106 Update Failed | QuickBooks Payroll Support Help QB Support | QuickBooks Premier Support | QuickBooks Premier Support Help QB Support | QuickBooks Desktop Support | QuickBooks Error H202 | QuickBooks is unable to connect to the company file
QuickBooks Payroll Support | quickbooks desktop support | QuickBooks Online Support | QuickBooks Error support | QuickBooks is unable to connect to the company file | QuickBooks Error 3371 | QuickBooks Error 6123 0 Company File Connection Issue | QuickBooks Error 6000 82 Company File Damaged or Not Found | QuickBooks Online Support | QuickBooks payroll Support | QB Payroll Support
Don't worry! In this blog, we'll explain what Error 103 means, what causes it, and how to get it fixed quickly.
What is QuickBooks Online Error 103?
Error 103 occurs when QuickBooks Online fails to log in to your bank account using the credentials you've provided. Essentially, it means your login details don’t match what your bank has on file, or there’s a connection issue between QuickBooks and your bank’s website.
Common Causes of Error 103
Here are the typical reasons you might be seeing Error 103:
-
Incorrect username or password
-
Your bank requires multi-factor authentication and it’s not being handled properly
-
The wrong bank name or login link was selected in QuickBooks
-
Outdated or invalid bank credentials saved in QuickBooks
-
Temporary issue on your bank’s website
How to Fix QuickBooks Error 103
Try these troubleshooting steps to resolve the issue:
1. Double-Check Your Bank Login Credentials
Make sure you’re entering the correct username and password for your online banking account.
-
Go directly to your bank’s website (outside of QuickBooks).
-
Log in using the same credentials you’re entering in QuickBooks.
-
If it works there but not in QBO, continue to the next steps.
2. Update Your Login Info in QuickBooks
If you recently changed your password, you’ll need to update it inside QuickBooks.
-
Go to the Banking tab in QBO.
-
Click the pencil ✏️ icon on the account giving you trouble.
-
Choose Edit sign-in info.
-
Enter your updated login details and save.
3. Make Sure You Selected the Right Bank Name
QuickBooks often lists multiple versions of the same bank. Make sure you picked the correct one that matches how you log in on your bank’s website.
-
If unsure, disconnect the account and reconnect it, carefully selecting the correct bank link during setup.
4. Enable Pop-Ups or Extra Authentication
If your bank uses 2-step verification, QuickBooks may not be able to complete the login unless pop-ups or certain security options are enabled.
-
You may need to authorize the connection from your bank’s website or device first.
5. Try Again Later
Sometimes, it’s not you—it’s them. Your bank may be doing maintenance or experiencing downtime. Wait a bit and try again in a few hours.
Pro Tip: Don’t Just Retry With the Wrong Info
QuickBooks may lock you out temporarily if you try to connect several times with incorrect credentials. Always double-check before hitting “Connect” again.
Still Not Working? Get Help from a Pro
If you've followed the steps above and you're still seeing Error 103, it might be time to talk to a QuickBooks expert.
QuickBooks Support: 855-389-9729
Professional support is just a call away—they can walk you through a deeper fix or help with any account-specific issues.
Wrapping Up
QuickBooks Online Error 103 is annoying, but it’s usually caused by something as simple as a typo in your login info or selecting the wrong bank link. Follow the steps above to get reconnected and back to managing your business smoothly.
Got this fixed? Great! Bookmark this post in case you need it again—or pass it along to a teammate who runs into the same issue.
You must be logged in to post a comment.