Who are your customers? Who came to your site, and how did they get there? How many of them buy services or products? How do you know?
If you do not use web statistics to track traffic behavior to or from your site, then you will never know the answer to any of these questions! If you do not know the answers to these questions, you will never know if you need to change your advertising resources, improve your products or services, or redesign your site content and pages. To know what works and what doesn't, you have to analyze your traffic.
How do you analyze traffic? The best way is by using tracking software. Tracking software will inform you of some important information about your traffic. One of these is ‘jumping,’ that is, when a visitor comes to the same page on your site and does not check further before leaving. If most of your visitors jump from your site, it does not matter if you get 10,000 visitors a day. What you need is targeted traffic, visitors to your site and stay there, exploring what you have to offer.
You may find that your bounce rate on one page of your site is very high, while other pages show a lower level. Now, you not only know this is happening, but you know exactly what is happening, and you can edit that page to attract people to stay.
The next thing your web analytics software can do for you is to test where your visitors are coming from. How many have entered your address directly? How many came with a search engine link? How many are connected to you by another site? You may be paying for advertising on a site that creates traffic for you. Now you know and can cancel that advertising subscription and save money. You may see that you are getting high traffic on another site. You will probably choose to target similar sites to get links back in the hope of getting the same results.
Where do your visitors go once they get to your site? Do they stay on the pages you want? Do they fill out your forms or buy your inventory? How many are coming back and how many are coming just once? It is with this information that you will be able to use web statistics to find out what your site needs to turn visitors into buyers. This is called conversion rates, the percentage of visitors to your site who buy or subscribe, and it is important for building a successful website for your business. In fact, it is the whole point of web statistics and the reason for carefully and accurately tracking your visitor's activities: raising your conversion rate as much as possible.
Improving your conversion rate starts with tracking and web statistics. Without accurate information, you cannot analyze the activities of your visitors. When you analyze the activities of your visitors and compare the results with what you would like to see happen on your site, page by page, you can make changes to achieve those goals. After making the changes, check your numbers and use the web statistics again to find out what needs to be changed next. This way, you can stop wasting your time and money on advertising and SEO strategies that do not draw or maintain traffic and stick to what works, pull targeted traffic and turn customers into repeat customers.
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