• About e-mail
1) E-mail stands for electronic mail.
2) Most preferred means of communication.
3) Cheaper and faster.
• formal
1)companies
2)Government departments
3) offices
• informal
1) family
2) relatives
3) friends
•Why use Email ?
• Easy to use. Composing, sending and receiving is very simple process, once the account is opened.
•Messages are stored permanently.
•Very useful for mass communication. One message can be sent to several recipients, within a click.
•Docunments, images, links etc. can be attached easily.
•Saves time and energy.
•Relatively simple operating system.
•Used to instantaneously send to several, all over the world.
•A free tool. There is no further expense that you need to spend, once you're online.
•The fastest way to contact. You can send it simply by click in button, once you finished composing.
*How to Write e-mail
• Parts/ Components of Email
1. Recipient's Address
An email recipient is an individual who has opted-in to receive email from an individual. It includes email address of the intended recipient or recipients. Multiple recipients are separated by comma.
2. CC and BCC
CC stands for Carbon Copy, while BCC stands for Blind Carbon Copy. CC and BCC are two ways to include more people as recipients in an email. These are the ways of sending copies of an email to multiple people.In CC, you can see a list of recipients. All your recipients can see who has been added to your mail. In BCC, other recipients won't be able to see it. This is the only difference between CC and BCC.
3. Subject Line
An email subject line is the first text the recipients see. It is important to keep an email subject line clear, informative, catchy, and brief.
4. Massage body
Message body of an email includes-
a. salutation- e.g. Dear.... Respected sir/Madam, honorable..., Hi, Hello etc.
b. First Paragraph, Second Paragraph & Complementary close e.g. Best wishes, *Yours truly, 'sincerely Regards' etc.
c. Enail signature- It is a block of text appended to the end of an enmail message. It contains sender's namne, address, phone number, disclaimer or other contact information.
5. Attachmets
An email attachment is a file sent along with an email. One or more files can be attached and sent along with it to the recipient. This is the convenient way to share documents, images, videos etc.
6.Email Etiquette
Do's
Use subject line clearly
Keep calm and quiet
Include your name and contact information
Before sending, proofread and edit your mail
Use proper salutation
Keep private material confidential
Keep your email short and flawless.
Check your attachments before sending
Recheck your email
Don'ts
Don't keep message long and narrative
Don't forget your signature
Don't be negative
Don't forget to check spelling and grammar
Don't use humour and sarcasm
Don't punctuate poorly
Don't assume the recipient knows what you are talking about
Don't forwarded email without permission
Don't hit Reply All
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