I requested that he elaborate in light of the fact that this was not what we had expected from somebody who had quite recently given us $150 million. He expressed that our way of life was one reason he put resources into us. However, he held the somewhat critical viewpoint that "f*ck it up" was practically unavoidable once an organization reaches a certain size. Gee, stopping me from thinking clearly.
At some point, were we destined to "f*ck up our culture"? We talked about it more, and it was clear that it was possible to protect and really build the way of life. Nevertheless, it must be one of our main concerns. I pondered to myself how many CEOs place culture above all else. Is it the metric closest to them? It involves most of their week after week time?
Simply put, culture is a way of doing something that everyone enjoys.
Our culture is the foundation upon which our business is built. When we pass away, it's possible that we won't be remembered very much, and if Airbnb exists in one hundred years, it won't be a website for renting homes. We will be far beyond this in terms of our evolution (not to mention the fact that in 100 years, children will be asking their grandparents what websites were).
The culture, like the majority of businesses that have been around for 100 years, is what will last. The foundation for all advancement in the future is the way of life. If you break the culture, you break the machine that makes your products.
Frame it in this straightforward manner. A company will require fewer corporate processes if its culture is stronger. You can rely on everyone to act ethically when the culture is strong. Individuals can be self-sufficient and autonomous. They can run their own business. What's more, assuming we have an organization that is enterprising in soul, we will actually want to take our next "woman on the moon" jump. Have you ever noticed how little process is required for families or tribes? This is because the culture and trust are so strong that they take precedence over any procedure. You need a lot of strict, precise procedures in organizations, or even in a society, where culture is weak.
On some days, it's easy to feel the pressure of our own expectations for growth. Different days when we want to deliver item. There are still others where we are dealing with the most recent issue of government relations. These can easily consume you. Also, they are vital. However, in comparison to culture, they are relatively brief. These issues will occur occasionally. However, culture is eternal.
Culture is simply a way of doing something with passion that everyone shares.
The culture, like the majority of businesses that have been around for 100 years, is what will last. The foundation for all advancement in the future is the way of life. If you break the culture, you break the machine that makes your products.
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