To add items to your cart, tap the Add button next to any item and continue shopping. Tap on the cart icon on the top to go to your shopping cart. After you have reviewed the items in your Shopping Cart, you are ready to proceed to check out and complete your order. 

To proceed to check out:  

1. Tap Checkout button after you have reviewed the items in your Shopping Cart. 
2. Sign in using your Amazon.in account or create a new account if this is your first order. 
3. Enter a shipping address or choose a previously entered address. 
4. You will be asked to enter a Contact Number if it hasn't been already added to your account. You may also add Delivery Instructions if any. 
5. Choose an Express delivery time slot or a Scheduled Delivery slot. 
6. Tap Continue. 
7. Choose a Payment Method and tap Continue. 
8. On the checkout page, review details and tap Place your Order to proceed with payment. 
9. From your Bank's 3-D secure gateway, enter your 3-D secure code to authorize your payment. You'll see a "Thank You" page if your order is successfully placed. 

Note: 

• In case you get a message saying 'Items deleted from cart', please make sure that the pin code of your default address is same as the pin code selected while adding items to cart, before signing in. 
• We've introduced a 'minimum cart value' feature where you're required to meet the minimum buying threshold, in order to complete the purchase. This feature is currently available on select stores in few, cities. 
• Express Delivery is available only for Prime members. As a launch offer, we're offering a complete cashback of Rs. 49 to your Amazon Pay balance, which would be credited within 10 days of placing the order. 

Note: Please note that for all future orders, the shipping address, contact details, entered first time, will be saved by the app as default for that pin code. You can change these details during checkout or through the Your Account section in the app menu. 

View Your Order Details: 

You can view your order details on the app, through 'the'. Your Order's section in the menu. 

To view your order details: 

1. Tap Your Orders in the app menu. 
2. Tap on the open or completed order that you need the details for. 
3. Tap on Order Details to get all the necessary details. To cancel orders that aren't dispatched yet: 
   1. Go to Your orders. 
   2. Select the item you want to cancel and click Cancel items. 
   3. Provide reasons for cancellation (optional). 
   4. Click on Cancel Checked Items. 

   To cancel an order that has already been dispatched: 

   1. Go to Your Orders. 
   2. Select the Request cancellation option and proceed further. 
   3. The item(s) will be returned to us for a refund (if the payment is already made). 
   Note: In case you're still contacted for delivery, please refuse to accept it. 

    

    

   To cancel the order that is shipped directly by the Seller and not by Amazon: 

   1. Go to Your Orders. 
   2. Please contact the seller to Request Cancellation  option. 
   3. Please contact the seller to request cancellation. 

   Note: Your order will be cancelled instantly, and a refund will be processed to your original payment method, if the payment was already made. Learn more about refund processing timelines here. The products ordered by you on Amazon.in are delivered in following ways: 

   • Amazon fulfilled delivery. 
   • Seller fulfilled delivery. 
   • Delivery by third party carriers. Items sent by sellers from the Amazon Marketplace can also be tracked, but only if the seller has shared this information with Amazon and you have chosen a traceable shipping method. 

     If your order was shipped directly by the seller, then contact the seller for tracking information. 

      

     Note: If your package shows as delivered, but you haven't received it, go to Find a missing package that shows as delivered for more information.