How you respond to questions from the audience can often reflect how your presentation is received. When setting up a business, you must handle the questions well.
1. Prepare questions.
When writing your presentation, think about what you might be asked and what your answer will be. You probably would not want to answer a question there, so think about what you will say to the satisfaction that comes.
2. Make it clear at the beginning.
You may decide to take the questions at the end of your presentation. Whatever you decide, make it clear in the beginning and do not change your mind. I would raise questions at the end with a brief introduction; if you take questions as you go, your time will be cut short. And always remember, the audience will not forgive you for taking half an hour when you are scheduled to speak for only fifteen minutes.
3. Never end with questions.
It is best to ask questions five or ten minutes before the end, answer the questions and summarize to get a strong conclusion. Too many presentations end up in questions, and everything goes slow - especially if you don't get anything.
4. Listen.
When you are asked a question, listen and look like you are listening. It may be something you have heard millions of times before. Treat the inquirer with respect, and do not underestimate their point.
5. Thank you for asking.
Only polite, respectful, and gives you more time to look at your answer.
6. Repeat the root of the question.
Some people may not have heard the question, so your answer may not make sense to them. It can also be frustrating not to hear the question. Also, it gives you more time to think about the answer and makes you look smarter and more controlling.
7. Responding to Everyone.
Don't just fall into the trap of answering just asking. If they happen to come forward, you may end up having a conversation with them and taking everyone out.
8. Keep it simple.
When it comes to questions, most speakers are more comfortable with the fact that a person has enough interest to ask a question, leading them to go on with a very long answer - DON'T.
9. Don't have a bluff or bluster.
If you don't know the answer to a question, say it and find out. Suggest to the inquirer that ‘you will call them or you will see them with a response. It can also be a great way to communicate more after the presentation. As we all know, you are likely to be asked any questions and find that unpleasant silence. People are probably thinking about what you just said and may need more time to ask. They may be shy and may take a few minutes to speak. Why not have a question prepared and say something like this. “You may be wondering ………?” If you are still unable to find any questions go directly to your summary and a closing statement. Managing question and answer time shows your expertise and reflects your message.
Sohail Ajmal Gummeryani.
You must be logged in to post a comment.