Some users of GOTV are having a nice time enjoying the service being offered by the organization, while some customers usually have a hectic time finding the right solution in the area of scanning or trying to find missing channels.
It has been observed that the issue of channel loss is the main problem usually faced by Gotv users in Nigeria and other African countries. It is in view of this that this article is written with the purpose of helping government users scan and bring back
Although many users usually visit a neighbourhood technician or expert to fix this problem, the service doesn't come free of charge, as many of the experts are fond of charging fees that don't commensurate with the service rendered. With this article, you can fix the problem easily without partying with your cash.
How You Can Scan Missing Channels
If you have prepared to enjoy your favourite programmes on GOTV and you find out that some channels are missing, try those methods before stressing yourself out by meeting a technician.
1: First and foremost, pick up your remote and click menu (the white button on the left bottom side).
2: After this, it will show the "display menu," then click on "Advanced Options."
3: Next, you will see "Installation." Click on it.
4: Then, click on "Automatic Scan."
5: After these activities, you will notice that the scanning has begun. Ensure that you don't switch off your decoder when the scanning is going on, as this may interrupt the process, and if this happens, you will need to start all over again.
6. Then click OK.
How to scan DSTV for errors
Some people right now are having wonderful experiences while watching their DSTV, while others are having awful experiences while trying to scan and fix some errors.
All elements made by man are not completely perfect. Just like with every other appliance, errors are bound to happen once in a while with your DStv. If this happens, you don't need to worry too much about how to deal with the situation.
In some cases, the issue you are experiencing with your DSTV may not be as complicated as you think. That's why you should have the knowledge of how to fix some issues so that you do not have to call an accredited DSTV installer every time and spend your hard-earned money.
We believe that these basic tips that we have put together would go a long way in helping you fix the error and restore your signal. You should note that some of those installers are smart and dishonest ones whose motive is to just empty your pockets, so follow all the tips in this article.
The Basic Tips
1: Using SMS
Send an SMS with the word "reset" together with your smartcard number to 38882.
For instance, if your smartcard or IUC number is 1234668217, you would send "RESET 1234668217" to 38882 if you were residing in Nigeria.
For example, send RESET 1234567890 to 38882 if 1234567890 is your smartcard or IUC number and you’re living in Nigeria.
By using the system, you are sending messages to DStv with a view to clearing the error message and bringing the service back to normal.
2: Using USSD
To use this system, just dial *288*2#. Then select 1 for DStv. After this, input the smartcard number and surname so as to confirm your account. After this, go ahead and select the option that says "Fix errors." Then select the error you want to fix and confirm.
After the completion of the steps given to you above, the decoder will be refreshed and start functioning well.
Select the error type and confirm.
After completing the steps above, your decoder will be refreshed.
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