So you want to sell e-books and / or digital products on eBay and you want your customers to have quick access too so that this can be done automatically?
Until recently, automatic delivery has never been so easy!
Now you can sell hundreds of digital products every day, and you don't have to send an email.
Where is my eBay digital delivery?
Some customers may ask you where my product is,
or that they checked their email and no delivery.
If you are selling digital products and a customer asks you where their product is, please feel free to provide a link to this article.
As per eBay's new digital product policy, the download page is displayed after your purchase via eBay.
To find this page
1. Log in to the eBay account for the item purchased under it.
2. Go to “My eBay”.
3. Look at the "Things I Won".
4. You will find a viewing link for digital delivery next to the item you purchased.
Please note, you may need to click the arrow to see the drop-down menu to access the link.
Also, you can get a digital download link by going back to the ad for the item you purchased.
The needs of a digital delivery vendor
Here are some of the requirements for selling digital goods.
1. Use a fixed price or storefront list (you cannot sell digital items by phone).
2. Only offer PayPal instant payment.
3. You must use a PayPal Verified Premier or a Certified Business Account. (From experience, I find the most trusted sellers certified)
4. No dirty things.
5. The seller must be the owner of the intellectual property, or an authorized dealer.
6. Vendor item must not include any software / scripts that damage consumer computer or privacy.
For more information, try reading the eBay's FAQ on digital content
The first step
Please note that you can only sell digital items such as fixed value, or store item (no auctions allowed).
After selecting your category, you will then come to the “Title and Description” page.
If you do not see "List as a digital file or information" you may have used the wrong category. For example, you can't sell digital products in the automotive category. Also, you can try listing something from ebay.com to see if that makes a difference (sometimes it does).
Please note, you may need to start a new listing to enable the digital delivery option.
The second step
After clicking on the "List as a digital file or information" link, type some information about the product for sale. For example, is mac compatible? Windows XP SP2 compatible? PDF, .exe, or zip files? Will the file be downloaded or emailed?
Make sure you click on the contract box and that you are an authorized dealer.
The third step
After setting "Title and Description", "Photos and Details" you will now need to set "Payment and Delivery".
This is the page where you specify how the buyer will receive the item. The buyer will be shown this only after the payment has been made.
Here you can provide customer details, for example:
"You can download your purchase here…."
"Please send me a message (my email address) and let me know which email address you would like me to send you your purchase ..."
"If you have any questions or concerns, please email me here ..."
I recommend you give people a download page, or a file download link. That makes the whole process automatic, and your customer receives the product immediately after purchase.
I hope this article answers all your questions about ebay digital delivery, and thank you for your time.
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