Select each tab to find out more.
Navigating the exam
Take one section at a time.
The exam has multiple sections, and you can complete them in any order you choose.
The exam is not timed, but we recommend that you finish each section after starting it because your browser may log you out after an extended period of inactivity.
So, make sure you have a reliable internet connection and enough time to finish a section before starting it.
After you’ve answered all questions in a section, you’ll get a chance to review and change your answers before submitting them. Getting your grade
Sections all done? Time for your grade.
For exams with multiple sections, you need to complete all the sections in the exam before submitting the whole exam for grading.
Please bear in mind that having the exam open in multiple browser windows or tabs can cause issues with submitting and grading the exam, so only use one browser for the exam.
Once you’ve finished all sections, you can see your grade. You’ll need to get 80% or higher on each section to pass the exam.
You have 3 attempts to pass the exam.
For exams with multiple sections, you’ll only need to retake sections where you scored below 80% if you don’t pass on your first attempt. You’ll need to answer all the questions in a failed section again. As before, submit all completed sections for the exam when you’re ready.
If you don’t pass all of the sections after your third attempt, you’ll be locked out of the exam for 60 days and your progress will be reset. Use this time to review the training content and improve on the areas you struggled with the first time around. After the 60 days, you can take all the sections of the exam again.
ProAdvisor tip
The QuickBooks Online ecosystem is constantly evolving and your current experience may differ from what you see in the training. However, the exam questions are based on the training material, so your answers should be based on the training.
Keeping your certification up to date
Once you’ve passed the QuickBooks Online Certification exam, you’ll need to show that you’re up to date with new features and changes within QuickBooks Online. Our recertification process is the most efficient way to maintain your Certified ProAdvisor in QuickBooks Online status each year.
Select each question to find out more.
How will i knowwhen i need recertify ?
Don’t worry; we’ll let you know when it’s time for you to recertify and what you need to do, in two ways:
- We’ll email you, providing everything you need to know and what you need to do
- You’ll also be prompted to recertify when you go to the ProAdvisor training tab in QuickBooks Online Accountant
- What does recertification involved?
- Recertification couldn’t be easier. To maintain your status as a Certified ProAdvisor in QuickBooks Online and the benefits that go with that, you’ll need to pass a short exam to show you’re up to date with the latest features and product changes.
- What if i haven't used quickbook online for a while?
- Even if you’re a little rusty with QuickBooks Online, you can relax; we’ve got you. When it’s time to recertify, we add new training to the product training library every year that covers the new features and product changes that have launched since you last certified.
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