Use the 2025 strategic technology trends to shape the future with responsible innovation
In selecting this year’s 10 top strategic technology trends, Gartner analysts organized them across three themes: AI imperatives and risks, new frontiers of computing and human-machine synergy.
Theme No. 1: AI imperatives and risks drive organizations to protect themselves
Trend 1: Agentic AI: Autonomous AI can plan and take action to achieve goals set by the user.
Business benefits: A virtual workforce of agents to assist, offload and augment the work of humans or traditional applications.
Challenges: Requires robust guardrails to ensure alignment with providers’ and users’ intentions.
Trend 2: AI governance platforms: Technology solutions enable organizations to manage the legal, ethical and operational performance of their AI systems.
Business benefits: Create, manage and enforce policies that ensure responsible use of AI, explain how AI systems work, model lifecycle management, and provide transparency to build trust and accountability.
Challenges: AI guidelines vary across regions and industries, making it difficult to establish consistent practices.
Trend 3: Disinformation security: An emerging technology category aimed at systematically discerning trust.
Business benefits: Decreases fraud by strengthening controls for validating identity; prevents account takeover through continuous risk scoring, contextual awareness and a continuous adaptive trust model; and protects brand reputation by identifying harmful narratives.
Challenges: Requires a continuously updated, multilayered, adaptive learning, team approach.
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