Varun Prasath

The next generation of digital technology, known as "smart tech," has the potential and power to help us rehumanize work. Rather than doing the same work faster and with fewer people, smart technology creates an opportunity to redesign jobs and re-engineer workflows to allow people to focus on aspects of work that humans excel at, such as relationship building, intuitive decision making, empathy, and problem-solving. However, to ensure that technology is used to enhance our humanity and enable people to do the kinds of relational, empathetic, problem-solving activities we do best, organizational leaders will need to make informed, careful, strategic decisions. This article provides some initial steps to begin implementing smart technology within your own organization.