Ajay Murugan

Over the past couple of years, cloud adoption has brought in a paradigm shift for many industries. The restaurant industry however took its own pace to adapt as it was highly driven by margins, resistance to change, and high CAPEX. However, the pressure to innovate, changing consumer habits, and acceleration of technology due to the pandemic have changed the mindset of operators. From online ordering, self-checkouts, contactless dining to food delivery, the F&B industry cannot ignore the trends helping businesses reinvent themselves to remain relevant and competitive.