How you handle audience questions can often be the deciding factor in how your presentation is received. If you are making a choice for a business, then it is absolutely essential to handle the questions well.
1. Be prepared for questions – When writing your presentation, think about what you are likely to be asked and what your answer will be. You may not want to answer a specific question there and then, so think about what you will say to satisfy the interviewer.
2. Make it clear at the beginning – You can choose to ask questions as you go along or at the end of the presentation. Whatever you decide, be clear from the start and don't change your mind. I would propose questions at the end in a short presentation; if you ask questions as you go, your timing will collapse. And always remember that the audience will not forgive you for half an hour when you only had fifteen minutes to speak.
3. Never end with questions – It is much better to ask questions five or ten minutes before the end, deal with the questions, and then summarize for a strong conclusion. Too many presentations end with questions and the whole thing feels rather flat – especially if you don't get any.
4. Listen - When you ask a question, listen and act like you're listening. It might be something you've heard a million times before. Treat the interviewer with respect and do not trivialize their opinions.
5. Thanks to the interviewer - It's just polite, shows respect and gives you a little more time to consider your answer.
6. Repeat the gist of the question – Some people may not have heard the question, so your answer may not make any sense to them. It can also irritate them when they don't hear the question. Again, this gives you more time to think about your answer and makes you look so smart and in control.
7. Answer all – Don't fall into the trap of only answering the interviewer. If they happen to be in the front, you can end the conversation with them and exclude everyone else.
8. Keep it simple – Many speakers get relaxed when it comes to questions and the fact that someone is interested enough to ask a question leads them to take too long with the answer – NO
. 9. Don't bluff or bluff - If you don't know the answer to a question, say so and find out. Suggest to the interviewer that you will 'call or visit with the answer'. It can even be a good way to make further contact after the presentation.
As we all know, it's possible that you won't be asked any questions, and you'll have that awkward silence. People may be thinking about what you just said and may need more time to ask. They can also be a little shy and take a few minutes to talk. Why not prepare your own question and say something like, "You may be asking yourself?" If you still can't get any questions, go straight to your summary and closing statement.
You will handle the Q&A session well, demonstrate your professionalism and reflect your message.
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